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Welcome to Havilah

Compassionate Support. Meaningful Change.

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Who Are We?

A Safe Space to Be Heard, Understood and Valued

Havilah Social Work and Counselling Services provides compassionate, trauma-informed support for individuals seeking healing, growth and meaningful change. We recognise that every person’s story is unique and offer a respectful, supportive space where people can feel heard, understood and empowered. Our approach integrates therapeutic counselling, social work, mental health coaching, psychoeducation and practical support, drawing on evidence-based and person-centred approaches. We support clients experiencing trauma, grief, anxiety, depression, various life challenges and periods of transition. At Havilah Social Work and Counselling Services, we walk alongside clients as they rediscover their strengths and identity, build resilience, develop hope and move forward towards a meaningful future.
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Our Mission

At Havilah Social Work and Counselling Services, our mission is to provide accessible, compassionate and evidence-informed support that promotes healing, empowerment and whole-person wellbeing.

We are committed to creating opportunities for people to actively engage in their own growth and recovery through personalised counselling, coaching, psychoeducation and therapeutic interventions. Guided by ethical practice, respect for individual dignity and a commitment to inclusion, we welcome people from diverse backgrounds and circumstances, including NDIS participants.

Our work is informed by a bio-psychosocial and, where desired, spiritual framework that recognises the interconnected nature of psychological, social, physical and spiritual wellbeing. Grounded in Christian values while remaining inclusive of all people, we seek to foster hope, resilience, personal responsibility and meaningful change.
Looking to the future, Havilah is committed to growing towards a more comprehensive model of support for people recovering from trauma and life-altering experiences, with a vision of contributing to lasting healing, restoration and stronger communities.

Our Vision

Our vision is to build Havilah Social Work and Counselling Services into a respected and trusted practice that continues to grow in its capacity to meet the changing needs of individuals and communities. Looking to the future, we aspire to expand into a more comprehensive and integrated service, offering specialised support to people navigating the impacts of trauma and significant life-changing experiences.

Through this growth, we envisage the future development of the Havilah Trauma Recovery Centre—a place dedicated to supporting recovery, restoration and the rebuilding of lives.

Our Services

Healing and Growth begins here

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Social Work Services

  • Assessments
  • Housing
  • Advocacy
  • Referral
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Therapeutic Counselllng

  • Counselling across the lifespan
  • Focused trauma care
  • PTSD, C-PTSD, depression, anxiety, grief and loss.
  • Collaborative work
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Mental Health Coaching

  • Goal Setting
  • Encouragement and support
  • Psychoeducation
  • Getting things done
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Group Therapy

  • Therapeutic art
  • Thriving with PTSD and C-PTSD
  • Mental health and recovery
  • Living again and finding hope.
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Testimonials

What client say about us

AI

Susan has a rare ability to truly listen and connect, and her calm and thoughtful approach makes it much easier to work through difficult situations. ~Al~

Iftu

Susan’s approach is thoughtful and client-centred, and she demonstrates deep knowledge, empathy, and care in her work. Her support makes a meaningful difference, especially during challenging and vulnerable times.

Tim

I found that Susan’s approach is consistently structured yet gentle, evolving, and always encouraging, patient, and non-judgemental. When you are already struggling with confidence or perception issues, her soothing approach is invaluable. I always felt fully heard and valued in a safe and respectful space

FAQs

FAQS - Frequently asked questions

Havilah provides social work and therapeutic counselling tailored to individual needs. Services include assessments, advocacy, housing support, referrals, counselling, trauma-informed support, psychoeducation, practical skills development and support with PTSD, C-PTSD, anxiety, depression, grief and loss. Therapeutic art and future mental health and trauma-recovery groups are also being considered.
Havilah welcomes private clients and people accessing services through the NDIS, WorkSafe and TAC. We support people across the lifespan experiencing personal, emotional, social or practical challenges. A formal diagnosis is not required to seek support, and we welcome enquiries to discuss whether our services are suitable.
Yes. Private clients can access Havilah's therapeutic counselling without a referral. Our counselling fee is $150 per hour, with concessions available on a sliding income scale. We encourage you to contact us to discuss your circumstances, support needs and whether our services are right for you.
Yes. Havilah supports eligible NDIS participants through services aligned with their individual goals, circumstances and funded supports. Depending on needs and funding, support may include counselling, social work, psychoeducation, assessments, advocacy, capacity-building, skills development, resource coordination and referrals.
Havilah is grounded in Christian principles and values, while welcoming people from diverse backgrounds and beliefs. Faith-informed support is optional and can be incorporated into counselling when a client wishes to explore faith, spirituality, meaning or purpose as part of their journey.
Your initial enquiry is an opportunity to discuss what brings you to Havilah, the support you are seeking, fees and next steps. If our services are not suitable for your needs, we will endeavour to help identify appropriate pathways or referrals where possible.
Choosing a counsellor or social worker is a personal decision. We encourage you to contact us and discuss what you are looking for. Our aim is to provide a respectful, supportive and professional environment where you can feel heard and work collaboratively towards goals that are meaningful to you